Player support

How can we help?

If you are having trouble with a Faelan Games Studio title, you can contact us directly and we will do our best to help.

Contact support

Send us an email

For support requests, contact:

support@faelangames.com

When contacting us about a problem, please include as much of the following information as you can:

  • The name of the game.
  • A description of what happened.
  • What you expected to happen instead.
  • Your Android device model.
  • Your Android version, if known.
  • The game version, if known.
  • Any steps that reliably reproduce the problem.
  • A screenshot, if it helps explain the issue.

Please do not send passwords, payment card details or other sensitive personal information.

Our games

Game-specific information

Mobile Strategy is still a working title and may change before release.